Shipping policy
Shipping Policy – Alvenlabs
At Alvenlabs, we are committed to delivering your orders as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Please note that processing times may be longer during holidays, sales, or high-demand periods.
Shipping Times
We currently ship within the United Kingdom only.
Estimated delivery time:
- United Kingdom: 5–10 business days
Shipping times are estimates and may vary due to courier delays, weather conditions, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method.
Free shipping promotions may be available on selected orders or during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Alvenlabs is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately at support@alvenlabs.com.
Delayed or Lost Packages
While we work with trusted shipping partners, delivery delays can occasionally happen.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
📧 support@alvenlabs.com
Contact: +31 683227463